- Knowledge and skills of selling.
- Knowledge and skills of using sales channels (including digital)
- Analyze sales performance and prepare regular reports
- Manage and update product listings across E-commerce platforms and the company website.
- Ensure accurate product descriptions, pricing, images, and inventory levels.
- Monitor daily orders, coordinate dispatch, and track deliveries.
- Handle customer inquiries, returns, refunds, and complaints professionally.
- Work closely with warehouse and logistics teams to ensure timely order fulfillment.
- Maintain marketplace compliance and performance metrics.
Required Skills & Qualifications:
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 3-4 years of experience in E-commerce operations or online marketplace management.
- Knowledge of platforms such as Amazon, Flipkart, Shopify, or similar.
- Proficiency in Microsoft Excel and basic reporting tools.
- Robust communication, organizational, and analytical skills