— Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan )

Company: Travelexie — A Brand Owned By CYC Group

Location: Kolkata (On-site)

Employment Type: Full-Time

Department: Retail Holiday Sales (B2C)

About Travelexie

Travelexie is a fast-growing premium travel brand under CYC Group, specializing in customized international and domestic holidays, luxury experiences, corporate travel, and MICE. We combine deep destination expertise with high-touch service to deliver unforgettable travel experiences

Role Overview

We are looking for passionate and target-driven Destination Experts who can convert travel inquiries into high-value bookings through consultative selling.

This is a revenue-generating sales role focused on designing customized itineraries, advising clients, and closing holiday packages.

Key Responsibilities

Sales & Revenue Generation (Core)

- Handle inbound travel inquiries from website, ads, referrals, and walk-ins
- Consult clients to understand preferences, budget, and travel goals
- Recommend suitable destinations, routes, and experiences
- Design customized itineraries and quotations
- Convert leads into confirmed bookings
- Achieve monthly revenue and conversion targets
- Upsell premium hotels, experiences, and add-ons
- Maintain strong follow-up discipline until closure

Destination Expertise

- Develop deep knowledge of assigned destinations
- Advise clients on best seasons, visa requirements, and logistics
- Suggest unique experiences and value-added options
- Stay updated on travel trends, supplier offerings, and regulations

Customer Relationship Management

- Build trust and long-term relationships with clients
- Handle queries professionally via call, email, and WhatsApp
- Coordinate with operations team for seamless execution




- Encourage repeat bookings and referrals

Documentation & CRM

- Maintain accurate records of leads and interactions in CRM
- Ensure proper documentation for bookings
- Track pipeline and forecast sales

Key Performance Indicators (KPIs)

- Monthly revenue target
- Conversion rate (Lead → Booking)
- Average booking value
- Follow-up effectiveness
- Customer satisfaction & repeat business

Candidate Profile Education & Experience

- Graduate in any discipline
- 1–5+ years experience in travel sales / holiday consulting
- Experience selling international packages preferred

Skills & Competencies ✔ Strong sales and persuasion skills

✔ Excellent communication (English & Hindi required)

✔ Bengali preferred (for Kolkata market)

✔ Customer-centric approach

✔ Ability to handle high-value clients

✔ Strong negotiation skills

✔ Organized and detail-oriented

✔ Ability to work under targets and deadlines

Preferred Background

- Travel agency or tour operator experience
- Experience with customized holiday packages
- Knowledge of global destinations (Europe, Japan, Southeast Asia, etc.)
- Familiarity with GDS/booking tools is a plus

Compensation & Benefits

- Fixed salary + attractive performance incentives
- High earning potential for top performers
- Career growth in a fast-scaling travel company
- Exposure to premium global destinations
- Dynamic and supportive work environment

Why Join Travelexie? Work with a rapidly growing premium travel brand

Handle high-value international clients

Strong marketing support & lead flow

Chance to become a specialist in global destinations

Unlimited incentive potential

How to Apply

Send your updated resume to: [email protected]

Subject line: Application — Destination Expert (Travelexie)

📌 Destination Expert (Holiday Sales- Europe/ South East Asia/ Japan) (Kolkata)
🏢 Travelexie
📍 Kolkata