Job DescriptionKey Responsibilities

N- Programme ownership: Own end-to-end delivery accountability for managed technology

Nengagements — spanning planning, execution, release management, and post-go-live

Nsupport — with clear SLA and milestone commitments to the client.

N- Client relationship management: Serve as the primary delivery point of contact for client

Nstakeholders;

run steering reviews, present progress and risk registers, and proactively

Naddress issues before they escalate.

N- Team leadership: Lead, motivate, and develop cross-functional pods comprising software

Nengineers, data engineers, BAs, QA specialists, and scrum masters;

sustain team velocity

Nwhile managing attrition and bench gaps.

N- Agile and scrum governance: Drive sprint planning, stand-ups, retrospectives, and release

Nceremonies across one or more scrum teams;

coach scrum masters andenforce agile

Nhygiene without being dogmatic about process.

N- Technical oversight: Partner with tech leads on architecture decisions, code quality

Nstandards, and technical debt management;

review delivery estimates and call out scope or

Ntimeline risks grounded in engineering reality.

N- SDLC and AIDLC governance: Apply a working command of software development

Nlifecycle (SDLC) disciplines — requirements, design, build, test, release, and maintenance

N— and their AI-augmented equivalents (AIDLC), including model development pipelines,

Ndata validation gates, and responsible-AI checkpoints;

ensure the team's operating rhythm

Nand tooling reflect the right lifecycle model for each workstream.

N- Delivery metrics and reporting: Define, track,



and publish delivery KPIs — velocity, defect

Ndensity, release frequency, client CSAT — and use data to drive continuous improvement.

N- Risk and dependency management: Maintain an active risk and issue log;

own the

nescalation path for blockers that cross team or client boundaries;

coordinate with

ninfrastructure, security, and third-party vendors as needed.

N- Resource and capacity planning: Work with recruiting and resource management to

Nforecast hiring needs, onboard recent team members, and ensure the right mix of skills is

Navailable for upcoming sprints and milestones.

N- Commercial awareness: Track hours burn, scope change, and margin health on your

Nengagements;

flag commercial risks and support the account management team in contract

Nrenewals and expansion conversations.

N- Practice development: Contribute to building Netscribes& managed delivery playbooks,

Nonboarding templates, andengagement operating models so that what works on one

Naccount can be replicatedat scale.

NRequired Qualifications

N- Bachelors or Masters degree in Computer Science, Information Technology, Engineering,

Nor a related field.

n- 12–18 years of overall experience, with a minimum of 5 years in software development (any

Nmainstream stack)



and 4+ years in a delivery management, programme management, or

Nengagement management role.

N- Demonstrated ownership of multi-team software delivery programmes — managing 10 or

Nmore engineers across concurrent workstreams with hard client deadlines.

N- Hands-on scrum master or agile lead experience;

comfortable running sprint ceremonies

Nand coaching teams on agile practices, not just overseeing them.

N- Strong grasp of software engineering fundamentals — enough to validate technical

Nestimates, challenge scope decisions, and have credible technical conversations with

Nengineers and architects.

N- Solid understanding of end-to-end SDLC phases — requirements, design, development,

Ntesting, deployment, and maintenance — and familiarity with AI-augmented development

Nlifecycle (AIDLC) practices such as model development pipelines, data quality gates, and AI

Ngovernance checkpoints relevant to client engagements.

N- Proven track record of managing senior client stakeholders — running steering committees,

Npresenting to CxO audiences, and handling difficult conversations calmly and constructively.

N- Experience with projectand delivery tooling — Jira, Confluence, or equivalents — and

Ncomfort defining process when tooling is absent.

N- Demonstrable commercialawareness: understanding of T&M; and fixed-price contract

Nmodels, change control processes, and margin-level hygiene.

N- Excellent written and verbal communication skills;

able to produce crisp status reports, risk

Nregisters, and slide decks without heavy editorial support.

📌 Delivery Head (Alibag)
🏢 Netscribes
📍 Alibag