ABHA MAID AGENCY is looking for a responsible and proactive Client Support & Field Operations Executive to manage day-to-day customer coordination and field operations.

Key Responsibilities:

- Handle client enquiries, bookings, follow-ups, and service-related queries.
- Coordinate between clients, maids, and the office team.
- Visit client locations or other field locations when required.
- Assist with maid placement, joining, replacement, and service coordination.
- Maintain client, maid, booking, payment, and service-related records.
- Update and manage data using Google Sheets, CRM, HRMS/CMS, and other office systems.
- Follow up with clients and maids regarding attendance, payments, service issues, and requirements.
- Resolve basic customer/service issues and escalate important matters to senior management.
- Support daily office operations and ensure assigned tasks are completed on time.
- Prepare and share necessary updates,



reports, and records with the management.
- Maintain professional communication with clients and staff both on phone/WhatsApp and during field visits.

Requirements:

- Positive communication and interpersonal skills.
- Basic computer knowledge and familiarity with Google Sheets.
- Ability to handle both office and field responsibilities.
- Responsible, organized, and comfortable with follow-ups.
- Ability to work independently as well as with a team.
- Previous experience in customer service, operations, field work, or agency work will be an advantage.

Job Type: Full-time Work Location: In-person

Working Hours: 9 hours per day

Work Type: Office + Field Work

Pay: ₹6,000.00 per month

Work Location: In person

📌 Customer Support & Operations Executive (Tollygunge)
🏢 ABHA MAID AGENCY
📍 Tollygunge