About Lumisha India /n Lumisha India Pvt. Ltd. is a Kolkata based company working with clients in the USA, handling their customer support and backend operations. We are hiring Customer Support Executives for our US shift team.

This is a full time, in office role for someone who wants to build a long term career in international operations. /n Shift and Location /n Shift: 5:00 PM to 2:30 AM IST (aligned to US business hours), Monday to Friday, 40 hours per week. /n Location: In office at Golaghata, Kolkata 700048 (near Sreebhumi and Ultadanga). This is NOT a remote or work from home role. /n What you will do /n Respond to US customer queries over email, chat and phone. /n Process orders, update records and prepare documentation accurately. /n Follow up on open items and keep customers informed. /n Communicate clearly with US clients and team members, and meet daily targets. /n What we are looking for /n Excellent spoken and written English, comfortable talking to US clients. /n Confident with computers (email, spreadsheets, web tools, valuable typing speed a plus). /n Freshers are welcome. We provide full training, so prior BPO or voice process experience is good to have but not required.



/n Living in or near Kolkata 700048 and able to commute to our office in Golaghata / Sreebhumi (ideally a 30 to 60 minute journey).

Nearby areas include Lake Town, Bangur, Kestopur, Baguiati, Dum Dum, VIP Road and Ultadanga. /n Available and committed to the night shift (5 PM to 2:30 AM), 5 days a week. /n Reliable and punctual. We are a small team where every shift counts, so consistent attendance and on time reporting matter a lot to us. /n Looking for a long term role, not a short term or part time arrangement. /n Please apply only if you live in or near Kolkata, can reliably work the 5 PM to 2:30 AM in office shift five days a week, and are looking to commit long term. Please do not apply for a work from home or part time arrangement, as this role is in office and night shift by nature. /n How to apply /n Fill in our careers form: https://docs.google.com/forms/d/e/1FAIpQLSfH6t5pjB23G_scf-67Lcc3d0KCcnilfXPSdAf7yHx1F5rpng/viewform /n You can also send your CV to [email protected] with a short note on (1) which area of Kolkata you live in and (2) whether the night shift works for you long term.

📌 Customer Support Executive (Kolkata)
🏢 Lumisha India
📍 Kolkata