We're looking for a Customer Success Engineer (NGFW) with hands-on experience in Palo Alto Networks technologies to support enterprise customers, resolve complex technical issues, and drive successful adoption of NGFW solutions.
Key Skills
Hands-on experience with Palo Alto Networks NGFW (Mandatory)
Solid troubleshooting using Wireshark, Syslog, and packet captures
Experience with LDAP, RADIUS, SAML, SSO, and PKI
Excellent customer-facing, troubleshooting, and communication skills
Experience supporting enterprise customers in production environments
PCNSE/PCNSA/CCNA/CCNP/CISSP certifications are a plusIf you're passionate about network security, customer success, and Palo Alto technologies, we'd love to hear from you!