- Call Type: Inbound & Outbound Voice Process (Domestic calls)
- Languages Required: English + Hindi (or regional languages like Kannada, Telugu, Tamil)
- Call Purpose: Assisting customers with real estate listings, plan upgrades, and service inquiries
- Shift Type: Rotational shifts (Day availability)
- Daily Expectation: Handling customer calls while logging real-time updates into the CRM system
Preferred candidate profile Language & Communication Requirements
- Fluency: Strong verbal communication skills in English combined with Hindi or regional languages (Kannada, Telugu, Tamil, etc.).
- Active Listening: Ability to listen patiently, understand user queries clearly, and respond with empathy without interrupting.
- Clarity & Articulation: Clear pronunciation and the ability to explain complex platform features or listing details in easy, easy-to-understand terms.
📌 Customer Experience Specialist Remote PAN India (Bengaluru)
🏢 NoBroker
📍 Bengaluru
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