CRM TEAM LEADER

Location:

Mele Chovva, Kannur

Qualification:

- MBA or Any Degree
- Freshers can apply

Requirements:

- Knowledge of CRM software and systems
- Ability to manage and monitor telecallers
- Valuable team management and communication skills
- Strong follow-up and reporting skills
- Good computer knowledge
- Ability to monitor team performance and productivity
- Responsible and target-oriented

Key Responsibilities:

- Manage and supervise the CRM and telecalling team.
- Monitor daily calls, follow-ups, leads, and team activities.
- Track individual and team performance.
- Ensure proper CRM data entry and regular updates.
- Monitor leads, follow-ups, appointments, and conversions.
- Identify pending and missed follow-ups.
- Prepare daily, weekly, and monthly performance reports.
- Guide the team to improve productivity and achieve targets.
- Coordinate with the sales team regarding leads and follow-ups.

Salary: ₹10,000 – ₹15,000 per month

Employment Type: Full-Time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 CRM Team Leader (Kannur)
🏢 ISTORE DIGITAL
📍 Kannur