Key Responsibilities

- Lead & Client Management: Nurture marketing leads, conduct cold calls, manage existing client databases, and resolve queries.

- Sales Process: Convert leads into prospects, coordinate with sales teams (ASMs), manage sales trackers, and identify recent opportunities.

- Customer Experience: Ensure satisfaction by acting as a bridge between marketing, sales, and operations for smooth project handover and support.

- Data & Reporting: Maintain accurate CRM data, analyze customer behavior, build dashboards, and report on performance.

- Technical Support (Civil Focus): Provide technical info, conduct site visits, offer training on civil products (like concrete/materials), and ensure quality control coordination.

Key Skills & Qualifications:

- Experience with CRM software (Salesforce, Dynamics 365).

- Strong communication, negotiation, and analytical skills.





- Understanding of civil engineering/construction processes (beneficial).

- Data management, customer journey mapping, and marketing campaign support.

Sample Job Titles

- CRM Executive (Civil/Construction)

- CRM Manager (Construction Materials)

- Technical Service Engineer (CRM Focus)

- Sales Executive (Real Estate/Civil Projects)

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks

- Cell phone reimbursement

Application Question(s)

- Vehicle is mendatory
- laptop is mandatory

Education

- Bachelor's (Required)

Location

- Panchkula, Haryana (134114) (Required)

Willingness to travel

- 75% (Required)

Work Location: In person

📌 CRM cum Salesman/woman (Panchkula)
🏢 sraa3 technology pv.
📍 Panchkula