Role & responsibilities

1.Should have prior experience in working in Real Estate companies.

2.Experience in pre/post sales with documentation with Farvision/ERP software.

Key Accountability/Role and Responsibilities

- Ensuring execution of all Back-office CRM work like Payment Receipts, Builder Buyer Agreement, Possession Documents, Conveyance
- Logging Booking in ERP
- Issuing Payment Receipts, demand letters and reminders accordingly
- Preparing and Issuing Allotment Letters, Buyers Agreements, Possession Documents to the clients.
- Preparation MIS for outstanding payments, payments collections, Maintaining Files and Documents Records. Handling post sales query through emails. Co-ordination with the sales team
- Ensuring high standards of service delivery, query resolution & documentation within specified time limits.
- Managing and providing solutions post sales queries such as TPA,



Bank Loan/Disbursal, PTM, Interest etc.
- Customers, booking, payment record Maintain & updating in Farvision/ERP.
- Preparing all documents like Allotment Letter, BBA, Registry &Transfer; cases etc. as per the requirement.
- Preparing daily MIS Collection Report for payments
- Follow up with the clients for collection of Timely payments
- Coordinating with legal department for various legal queries of Customer

Activities he will Carry out.
- Issuing Payment Receipts, demand letters and reminders accordingly
- Preparing all documents like Allotment Letter, BBA, Registry &Transfer; cases etc. as per the requirement.
- Any Other duties/activities as assigned by CRM Department

📌 CRM - AM/DM/Mgr - Real Estate - Gurugram
🏢 Negolice India
📍 Gurugram