We are looking for a confident, energetic, and customer-focused Client Relationship & Sales Executive to join our team. The candidate will be responsible for communicating with prospective candidates and clients, understanding their requirements, explaining I2GO Global’s recruitment and career services, and maintaining strong client relationships throughout the process.

Key Responsibilities

- Handle inbound and outbound calls with prospective candidates and clients.

- Explain I2GO Global’s recruitment, training, placement, and career services clearly and professionally.

- Understand client and candidate requirements and provide suitable information and guidance.

- Follow up with leads through calls, WhatsApp, and other communication channels.

- Build and maintain positive relationships with candidates and clients.

- Qualify leads and coordinate with the recruitment or counselling team when required.

- Schedule consultations, interviews, meetings, and follow-up discussions.

- Maintain accurate records of calls, leads, follow-ups, and client information in CRM systems or spreadsheets.

- Ensure regular follow-up with interested candidates to support conversions and registrations.

- Handle client questions and concerns professionally and coordinate with the relevant department for resolution.

- Work closely with the sales, recruitment, and counselling teams to achieve team targets.





- Maintain a professional and positive approach while dealing with clients and candidates.

Requirements & Qualifications

- Previous experience in sales, customer relationship management, telecalling, business development, or a similar role.

- Excellent verbal communication and interpersonal skills.

- Good English communication skills; knowledge of additional languages is an advantage.

- Confident and professional telephone etiquette.

- Robust customer-handling and relationship-building skills.

- Ability to understand customer requirements and communicate solutions effectively.

- Basic computer knowledge and familiarity with CRM software, Google Sheets, or similar tools.

- Ability to handle rejection professionally and maintain a positive attitude.

- Good follow-up and organizational skills.

- Experience in recruitment, education, overseas career services, or a related field will be an added advantage.

What We Offer

- Competitive salary with performance-based incentives.

- Training on international recruitment and career processes.

- Opportunity to grow within a dynamic and expanding organization.

- Supportive and professional work environment.

Benefits

- Cell phone reimbursement

- Internet reimbursement

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Client Relationship & Sales Executive (Kochi)
🏢 i2Go Global
📍 Kochi