16 Sep
|
Akashvi Estate
|
Gurugram
16 Sep
Akashvi Estate
Gurugram
The Role
We are hiring a Client Relations Executive to be the first professional voice a prospective UHNI client hears from
Akashvi Estate. This is not a call-center role and not a high-volume outbound sales position. Every single call will be with an individual capable of a ₹10–50 Cr purchase — and every call must reflect that.
Think of the standard we're hiring for: the way a five-star hotel's guest relations executive speaks to a returning suite guest. The way an American Express Centurion concierge speaks to a card member. Composed, warm, unhurried,
never scripted-sounding, and always certain of who they're speaking to and why it matters. That is the bar for this role — not "positive telecalling," but genuine relationship-grade communication.
Key Responsibilities
- Outbound calling to UHNI prospects — reaching out to a curated, pre-qualified list of high-net-worth individuals with genuine warmth and discretion, never a sales-script tone.
- Consultative conversation, not a pitch — understanding a prospect's interest and context before positioning
Aureva, Magnolias 2, or Billionaire Residences, exactly as Akashvi's own advisory philosophy requires.
- Diligent follow-up — maintaining a disciplined, well-timed follow-up cadence with every prospect, without ever feeling repetitive or transactional.
- Meeting scheduling — converting qualified interest into scheduled consultations with Himanshu Bansal or the relevant advisory lead, coordinated seamlessly.
- Accurate record-keeping — logging every conversation, preference, and next step with precision, so no client's context is ever lost between calls.
- Brand stewardship — representing Akashvi Estate's tone and standards on every single call, understanding that one poor conversation can cost a ₹10 Cr+ relationship.
Who We're Looking For
This role is built for someone who has already worked with, or spoken to, premium clientele — and knows the difference between speaking to a client and speaking at one. Strong candidates typically come from:
- Five-star hotel guest relations, concierge, or front office (Taj, Oberoi, Leela, ITC, or similar)
- Premium credit card or private banking relationship servicing (American Express, HDFC/Kotak/Axis Private
Banking, HNI relationship management)
- Luxury retail, luxury aviation (cabin crew / ground services for premium carriers), or high-end hospitality client servicing
- Premium real estate advisory or luxury concierge services
Beyond background, we're looking for these specific qualities:
- Exceptional spoken English and Hindi — clear, unaccented-enough for an international audience, and naturally warm rather than rehearsed
- Genuine comfort speaking with wealthy, senior, and sometimes demanding individuals — without being intimidated or over-familiar
- Patience and discretion — UHNI decisions are slow and private; the right person never rushes or pressures a client
- Sharp listening — able to pick up on unstated interest, hesitation,
or the real reason behind an objection
- Meticulous follow-through — nothing falls through the cracks with this candidate
- Presentable, confident phone and video-call presence
Compensation
- Fixed Salary — competitive, commensurate with experience and background.
- Incentive — uncapped and unlimited, tied directly to qualified meetings scheduled and deals influenced. Given the ticket size of these properties (₹10–50 Cr), incentive potential on even a small number of successful outcomes is substantial — this is structured to reward the right person very well.
This role is deliberately structured as fixed + large uncapped incentive, because we are looking for someone who wants to be paid like the value they bring to a ₹10–50 Cr conversation — not a flat call-center wage.
Why Join Akashvi Estate
- Work directly within The Platinum Circle — Akashvi's private, relationship-led practice, not a volume brokerage
- Represent three of Gurgaon's most significant live ultra-luxury addresses
- Direct mentorship from Himanshu Bansal, Founder & Managing Director, HARERA-registered advisory
- A genuinely uncapped earning structure tied to some of the highest-value real estate transactions in India
Pay: ₹9,693.60 - ₹25,000.00 per month
Ability to commute/relocate
- Gurugram, Haryana (Gurugram): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Experience:
- Cold calling: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Gurugram, Haryana (Gurugram) (Preferred)
Work Location: In person
📌 Client Relationship Executive (Gurugram)
🏢 Akashvi Estate
📍 Gurugram