A Theatre Manager is responsible for the overall operations of a cinema or entertainment theatre, ensuring excellent customer service, smooth daily operations, staff management, and achievement of business targets.

Key Responsibilities

- Manage day-to-day theatre operations.
- Supervise and schedule front-of-house, box office, usher, housekeeping, security, and food & beverage staff.
- Ensure exceptional customer service and resolve customer complaints promptly.
- Monitor ticket sales, occupancy, and revenue performance.
- Oversee concession sales and inventory management.
- Ensure cleanliness, hygiene, and maintenance of all theatre facilities.
- Implement health, safety, and emergency procedures.
- Coordinate movie schedules and special events with management.
- Prepare daily, weekly, and monthly operational reports.
- Control operational costs and achieve profitability targets.
- Ensure compliance with company policies and statutory regulations.
- Handle cash management, POS reconciliation, and banking procedures.
- Train, motivate, and evaluate team members.

Required Skills

- Strong leadership and team management
- Excellent communication and interpersonal skills
- Customer service orientation
- Problem-solving and decision-making abilities
- Time management and organizational skills




- Financial and budget management
- Inventory and stock control
- Knowledge of POS and ticketing systems
- Conflict resolution and complaint handling
- MS Office (Excel, Word, PowerPoint)
- Ability to work versatile shifts, weekends, and holidays
- Emergency response and crisis management

Qualification

- Bachelor’s degree in Hospitality, Business Administration, Hotel Management, Retail Management, or a related field.
- 3 to 5 years of experience in cinema operations, hospitality, retail, entertainment, or facility management.
- Previous experience in team supervision is preferred.

Preferred Qualities

- Customer-focused attitude
- Professional appearance and behavior
- Ability to work under pressure
- Strong analytical and reporting skills
- Positive attitude with a results-driven approach
- High level of integrity and accountability

This role is ideal for professionals with experience in multiplexes, cinemas, entertainment venues, hotels, retail operations, or large customer-facing facilities who can effectively manage operations while delivering an outstanding guest experience.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Cinema Manager (Theater) (Vapi)
🏢 DOMINA INFRA
📍 Vapi