Job Summary

Centre Head/Manager plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive & close the lead effectively.

Key Responsibilities

Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.

Appointment Scheduling: Schedule appointments for potential patients, ensuring an productive use of clinic resources and provider availability.

Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.

Appointment Follow-Up:



Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.

Performance Targets: Achieve and exceed performance targets related to appointment booking and patient engagement.

Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services.

Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Key Responsibilities

KEY COMPETENCIES

Sales

Revenue Generation

Training & Development

Team Building

Quality & Service

📌 Centre Manager / Centre Head (Mumbai)
🏢 Pravaayu Healthcare
📍 Mumbai