Catering Operations Executive

Key Result Areas (KRAs)

1. Catering Operations Coordination

Coordinate with Chefs, Store In-charge, Catering Coordinators, and cross-functional departments to ensure seamless execution of catering events.

- Act as the central point of communication between departments, ensuring timely task completion and effective follow-up.
- Monitor event readiness and resolve operational issues proactively to ensure smooth execution.

1. Standard Operating Procedures (SOPs) &
- Process Improvement

Implement and monitor adherence to catering Standard Operating Procedures (SOPs).

- Identify operational gaps and recommend process improvements to enhance efficiency, quality, and customer satisfaction.
- Maintain documentation and ensure compliance with operational standards.
- Event Branding &
- Creative Design
- Design food tags, menu cards, event signage, and branding materials using Canva or similar design platforms.
- Coordinate with printing vendors to ensure high-quality output and timely delivery of all event collateral.
- Maintain brand consistency across all catering-related communication and materials.

1. Digital Marketing &
- Social Media Coordination

Manage the Catering Instagram account and coordinate with external social media agencies.

- Plan, review, and monitor content calendars, reels, campaigns, and promotional activities.
- Track agency deliverables and ensure content aligns with brand guidelines and engagement objectives.
- Research and implement current Instagram trends and content ideas to improve reach and audience engagement.

1. Event Documentation &
- Media Coordination

Coordinate photography and videography arrangements for catering events.





- Ensure timely collection and organization of event media for marketing, promotional, and archival purposes.
- Client Relationship Management
- Coordinate with clients before, during, and after catering events to ensure a seamless customer experience.
- Attend client meetings, address operational queries, and ensure commitments are delivered effectively.
- Support the team in achieving high levels of client satisfaction and service excellence.
- Research &
- Development (R&D;)
- Continuously research industry trends, catering concepts, event experiences, menu presentation, and customer preferences.
- Recommend innovative ideas to improve catering services, event execution, branding, and customer engagement.
- Benchmark competitors and identify opportunities for business growth and operational excellence.

1. Reporting &
- Administrative Support

- Maintain operational records, event trackers, and coordination reports using MS Excel and Google Sheets.

- Prepare periodic reports on event performance, social media activities, and operational improvements.
- Ensure accurate documentation and timely reporting to management.

Required Competencies

- Excellent communication and stakeholder management skills.
- Strong coordination, planning, and multitasking abilities.
- Proficiency in Canva or similar graphic design tools.
- Good understanding of Instagram trends, content strategy, and digital marketing.
- Knowledge of MS Excel, Google Sheets, and reporting tools.
- Solid organizational and follow-up skills.
- Problem-solving mindset with attention to detail.
- Creative thinking and continuous improvement orientation.
- Client relationship and event management skills.

📌 Catering Operations Executive (Jaipur)
🏢 Brown Sugar India
📍 Jaipur