BU SPOC - Techno Commercial BU Partnership: Serve as the primary GCC interface for assigned Business Units; understand priorities, clarify requirements, manage expectations and maintain regular stakeholder engagement. End-to-End Delivery: Coordinate service delivery across Procurement, Governance, GDGC and MDM; monitor demand, backlog, ageing, dependencies and closure against agreed SOW, SLA and TAT. Governance &

- Escalation: Conduct periodic reviews with Business Units, SDLs, Tower Leads and Team Leads; maintain dashboards and action trackers; resolve bottlenecks and escalate critical risks promptly.

Procurement Coordination: Support sourcing, contracting, auctions, supplier onboarding, catalogue management, PO-related services and associated governance within the approved GCC scope.

Master

Data &

- GDGC: Coordinate master data requests and governance across vendor, material, service, customer and finance domains; ensure required validation, approvals, data-quality controls and audit evidence.

Operational Excellence: Drive process compliance, audit readiness, root-cause resolution, standardization,



automation and continuous improvement to enhance quality, productivity and customer experience.

Key Deliverables Service Delivery

At least 95% adherence to applicable SLA/TAT commitments Stakeholder Governance Regular reviews with timely closure of agreed actions Escalation Control Prompt resolution with zero critical avoidable escalations Data &

- Compliance Improved data quality, process compliance and audit readiness Continuous Improvement Measurable productivity, quality and automation improvements Bachelor's degree in Engineering in any discipline
- MBA / PGDM preferred. 8-12 years of relevant experience in Procurement, Shared Services/GCC Operations, Governance, Master Data Management or Business Operations.

Experience in cross-functional stakeholder management and service delivery in an SLA-driven setting. Working exposure to platforms such as SAP, SAP Ariba, SAP MDG, ServiceNow or equivalent systems is preferred.

Experience Level Senior Level

📌 Business Unit Single Point of Contact - Techno Commercial (Ahmedabad)
🏢 Adani Enterprises
📍 Ahmedabad