Business Process Analyst

Company: M. A. Gautampurawala

Location: Siyaganj, Indore, Madhya Pradesh

Employment Type: Full time

About the Role

We are looking for a Business Process Analyst who can study our existing business operations, identify inefficiencies, and help us build simple, organized, and technology-driven systems for our manufacturing, wholesale, and retail operations.

The ideal candidate should be comfortable working directly with business owners and staff, understanding how work is actually done on the ground, documenting processes, and converting them into practical systems, workflows, and SOPs.

Key Responsibilities -

Understand and document existing business processes from order taking to billing, packing, dispatch, and payment collection. -

Study our current manual/physical systems and identify areas where time, money, or manpower is being wasted. -

Create clear process flows, SOPs, checklists, and workflow diagrams. -

Help digitize business operations using appropriate software, apps, ERP, CRM, inventory, billing, and task-management systems. -

Analyze and improve

- Sales processes

- Wholesale order processing

- Retail operations
- Manufacturing and production workflow -

Inventory management - Purchase and supplier processes -

Billing and payment processes -

Dispatch and logistics -

Customer follow-ups -

Staff task allocation -

Daily reporting and management dashboards -

Understand the requirements of different employees and departments and convert them into practical system requirements.

- Coordinate with software developers, vendors, or technology providers when required.




- Help implement new software and ensure employees actually adopt the system

. - Create reports and dashboards to help management track business performance. - Identify bottlenecks and recommend measurable improvements

. - Regularly review processes and suggest ways to make operations faster, simpler, and more reliable.

What We Are Looking For -

Bachelor's degree in Business Administration, Operations, Commerce, Engineering, Data/Business Analytics, or a related field. -

Experience in business process analysis, operations, ERP implementation, process improvement, or business consulting is preferred.

- Strong understanding of Excel/Google Sheets.
- Ability to create process flowcharts and SOPs. -

Good analytical and problem-solving skills. - Comfortable learning new software and technology. -

Good communication skills and ability to work with business owners and employees at different levels

. - Practical, hands-on approach — someone who can understand the problem and help implement the solution, not just prepare reports.

Preferred Skills

Knowledge of any of the following will be an advantage:

- ERP / inventory management systems -

POS and billing software - CRM systems -





Workflow/task-management software -

Excel / Google Sheets -

Power BI or similar dashboard tools -

Process mapping -

SOP development -

Automation tools -

AI tools and business automation - Database and basic software/system understanding

What You Will Be Expected to Do The person joining us will initially be expected to:

1. Study the complete business workflow.
2. Interview employees and understand how each task is currently performed.
3. Document the existing processes.
4. Identify problems, duplication, delays, and unnecessary manual work.
5. Design improved workflows.
6. Recommend suitable software/tools.
7. Help implement the selected systems.
8. Train employees.
9. Track whether the new system is actually improving operations.
10. Continuously improve the system as the business grows.

Ideal Candidate We are looking for someone who thinks

“There must be a better and simpler way to do this.

You should enjoy entering a real business environment, understanding how things work, finding problems, and building practical solutions.

This is a hands-on role, not just a desk-based analysis position.

Salary

₹15000 to 20000 per month, depending on experience, skills, and suitability

. How to Apply

Interested candidates can share their CV/resume along with details of relevant process-improvement or business-system projects.

Contact: (phone hidden)

M. A. Gautampurawala

53, Siyaganj Main Road, Indore

Pay: From ₹100,000.00 per year

Benefits

- Flexible schedule

Work Location: In person

📌 Business Process Analyst (Siyaganj)
🏢 M A GAUTAMPURAWALA
📍 Siyaganj