- Billing Operations: Prepare accurate bills for outpatient (OPD) and inpatient (IP) services, including room rent, tests, and medicines.
- Payment Processing: Accept cash, card, or digital payments and issue receipts.
- Insurance Claims: Prepare and submit insurance documents. Track claim status and handle rejections.
- Patient Support: Answer billing questions from patients and explain charges clearly.
- Record Keeping: Maintain daily cash registers, admission records, and payment logs.
- Education: Bachelor’s degree in commerce (B.Com) or a related field.
- Experience: 1 to 3 years of work experience in a hospital or healthcare front office.