Key responsibilities

- Manage active transitions as assigned
- Lead the team of transition managers working across projects
- Be the customer's SPOC for all questions, decisions, actions and updates as applicable.
- Support the project as the first escalation point for internal and customer issues.
- Drive governance calls and meetings for internal and customer updates.
- Plan for, conduct and manage relevant trainings to be delivered to transitions team.
- Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
- Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
- Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans.
- Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
- Participate in opportunity analysis / due diligence of potential projects. Support solutioning of recent bids / RFP-RFI responses/Client Presentations and sales cycle
- Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality

Key skills

- Should possess an understanding of macro business environment, trends, and competition.



Should be able to understand client business pain points, challenges and outsourcing objectives.
- Advanced verbal & written communication skills, advanced presentation skills, interpersonal & people management skills and conflict management skills.
- High emotional intelligence –ability to manage conflict and resolve situations amicably
- Ability to drive results against time constraints.
- Effective planning, scheduling & implementation skills
- Ability to interact with Top Management and Client.
- Ability to work on the move. Travel to locations may be required on short notice. Must be reachable at all times.
- Desirable Skills - PMP or PRINCE2 certification will be an advantage
- Working knowledge on process automations
- Should have excellent interpersonal skills to build and maintain productive lasting relationships, even in difficult situations, with diverse people spanning internal/external organizations.
- Stress Management: Ability to adapt to change, ability to respond effectively to change, and ability to tolerate and manage stress on the job.
- Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client
- Should be able to lead a team of highly motivated Transition Managers

📌 AVP Transition- Finance & Accounting process (Pune)
🏢 Wipro
📍 Pune