Job Summary

Job Title: Community Volunteer

Grade: I

Department: Programme Implementation Unit

Reporting to: Project Lead

Location: Mumbai, Maharashtra

No. of position: 1

Contract

Role purpose

Support community mobilisation and participation, strengthen connections between families and programme services, and support children, adolescents and youth to access education, protection, health, skilling, livelihood and government services.

Role and responsibilities

- Map and maintain contact with children, adolescents, youth, parents/caregivers, community leaders and community groups.
- Mobilise eligible participants for Centre and community-based activities.
- Identify children, adolescents and families requiring programme services or referrals.
- Support enrolment, attendance, follow-up and retention.
- Facilitate age-appropriate life-skills and awareness sessions under facilitator guidance.
- Support referrals and linkages to government schemes, schools, AWCs, health facilities and training institutes.
- Support child groups, youth groups, parent/adolescent groups and other community structures.
- Promote awareness on child rights, protection, health, nutrition, education, WASH, digital safety, gender equality and related issues.
- Identify and promptly report safeguarding or protection concerns.
- Support campaigns, meetings, outreach drives and community-led initiatives.
- Maintain outreach, attendance, referral and follow-up records.
- Collect community feedback and support feedback/complaints mechanisms.
- Participate in training, supervision and review meetings.

Measures of performance





- Achievement of approved city-level targets and DIP milestones.
- Quality and timeliness of centre and community service delivery.
- Effective stakeholder convergence, partnerships and referrals.
- Accuracy and timeliness of MIS, reporting and financial follow-up.
- Safeguarding, inclusion, safety and accountability compliance.
- Community participation, volunteer engagement and evidence of outcomes.
- Quality of learning, adaptation, documentation and sustainability planning.

Behaviours (Values in Practice)

- Accountability - Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling BRB's values.
- Ambition - Sets ambitious and challenging goals for programming, takes responsibility for personal development and encourages high standards of programming.
- Collaboration - Builds and maintains effective relationships with team members, colleagues, external partners and supporters.
- Creativity - Develops and encourages new and innovative solutions.
- Integrity - Demonstrates honesty, openness and transparency and the highest levels of integrity.

Reporting

Direct: Project lead

Key relationships

City Lead/Project Lead, Sector Facilitators, government frontline workers, community leaders, child/youth groups, parents/caregivers, children,



adolescents and youth.

Candidate specification

- Experience: Relevant community engagement, youth work, volunteering or social-sector experience is desirable. Solid local community knowledge and local-language communication are important.
- Essential Qualification: Minimum 12th standard

Safeguarding

Child safeguarding level required/ appropriate for the role:

Level 1: The role holder will not have contact with children and/or young people, or access to personal data about children or young people, as part of their work; therefore, a police check will not be mandatory unless the content or location of the role changes, in which case the Child Safeguarding level will be reviewed.

Level 2: Either the role holder will have access to personal data about children and/or young people as part of their work; or they will be working in a regulated position (accountant, barrister, solicitor, legal executive); therefore, a police check will be required.

Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant - Programme Implementation (Community Volunteer) (Mumbai)
🏢 Bal Raksha Bharat
📍 Mumbai