Job Purpose

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nManaging the collections unit of Collection Managers and Vendors in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.

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nDuties And Responsibilities

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- Planning allocation of portfolios to Branches and Agencies Based on Performance.
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- Proficiency in collections management, active and recovery strategies in retail or vehicle finance.
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- Strong relationship management skills for coordinating with branches, Vendors, and customers.
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- Ability to analyze data, prepare MIS reports, and use basic MS Excel and other relevant software tools.
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- Knowledge of NBFC operations, and regulatory compliance in financial services.
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- Effective communication, negotiation, and conflict-resolution skills.
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- Proven experience in leading and inspiring field collection teams and meeting performance targets.
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- Strong organizational and time-management capabilities with attention to accuracy.
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- Willingness to travel within the assigned area and work on-site in Salem.
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nKey Decisions / Dimensions

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- Management of high value cases
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- Agency assessment and influencing in achieving targets
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nMajor Challenges

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- Portfolio Management – closing cases at Bucket X
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- Managing difficult locations with scarcity of relevant talent
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- Need to manage CM's and Agencies to achieve collection targets
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nRequired Qualifications And Experience

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- Graduate in any discipline
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- 5+ years experience in managing Banking or NBFC collection
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- Vendor management and team Management Skills
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- Hiring Collection Managers & Appointing Agencies, Building capacity
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📌 Area Collections Manager (Salem (M.Corp.))
🏢 Bajaj Auto Credit
📍 Salem (M.Corp.)