Application Support Specialist / Technical Support Specialist (Karnataka)

Application Support Specialist / Technical Support Specialist (Karnataka)

16 Sep
|
Sapizon Technologies
|
Karnataka

16 Sep

Sapizon Technologies

Karnataka

Customer-oriented attitude with excellent communication skills (verbal & written) is a must.

Knowledge of software installation and troubleshooting on Windows and Linux.

Must be able to work in 247 shifts.

Ability to perform remote troubleshooting and provide transparent instructions

Experience in interacting with global customers on phone and giving them support through remote management tools.

Must be able to learn and understand enterprise level solutions quickly.

SaaS experience is preferred.

Experience on CRM tools like JIRA, Sales Force, Zendesk, Freshdesk, Zoho or any other.

Hands-on experience on Windows and Mac.

Incident management and service request handling experience is an added advantage...

Working on tasks within SLA experience.

Excellent problem-solving and multitasking skills.

📌 Application Support Specialist / Technical Support Specialist (Karnataka)
🏢 Sapizon Technologies
📍 Karnataka

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