Performing administrative duties to ensure a business's smooth daily operation, which includes answering phone calls pertaining to enquiries, complaints, managing office supplies, scheduling appointments, filing and organizing documents, and assisting with data entry and correspondence.
Communication: Answering and directing phone calls, managing emails, and serving as a point of contact for clients.
Organization: Filing, organizing, and maintaining documents, records, and contact lists.
Scheduling: Coordinating and scheduling service calls.