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Active Directory & Office 365 Administrator

Seeking a Skilled Active Directory and Office 365 Expert

Position Overview

We are seeking a highly skilled, detail-oriented Active Directory and Office 365 Administrator to join our IT team. This position requires a deep understanding of directory services, cloud collaboration platforms, identity and access management, security best practices, and enterprise-level system administration. The ideal candidate will have extensive experience with the design, deployment, and maintenance of Active Directory environments and Office 365 tenant management, as well as a passion for optimizing workflow, ensuring security, and proactively supporting users across the organization.

Key Responsibilities

Active Directory Administration:

- Design, deploy, and manage Active Directory domains, forests, organizational units (OUs), and Group Policy Objects (GPOs).
- Monitor, troubleshoot, and resolve issues related to authentication, replication, trusts, and domain controllers.
- Manage user and computer accounts, security groups, and service accounts with strict adherence to access control policies.
- Implement and maintain security protocols, including password policies, auditing, and privileged access management.
- Oversee the integration of Active Directory with other platforms and services, such as Entra ID and third-party applications.
- Conduct periodic reviews and clean-up of AD objects to maintain a healthy and efficient directory structure.

Office 365 Administration:

- Manage the Office 365 tenant, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other integrated services.
- Provision and manage user licenses, mailboxes, distribution groups, and shared mailboxes.
- Monitor service health, usage reports, and audit logs to ensure optimal performance and compliance.
- Assist users and departments with troubleshooting and resolving Office 365-related issues.
- Implement and maintain policies for email retention, archiving,



eDiscovery, and litigation hold.

Support and Training:

- Provide Tier 3 technical support for Active Directory and Office 365-related incidents.
- Serve as the primary point of contact for escalated issues and critical system outages.
- Develop and deliver technical documentation, user guides, and training sessions for staff and IT colleagues.
- Collaborate with helpdesk, infrastructure, and security teams to ensure seamless support and workflow integration.

Project Management:

- Lead or participate in IT projects related to directory services upgrades, Office 365 feature rollouts, and system integrations.
- Contribute to planning, budgeting, and risk analysis for infrastructure initiatives.
- Coordinate with vendors and external partners for system enhancements, troubleshooting, and product evaluations.

Required Qualifications

- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Minimum 7 years experience with Active Directory and Office 365 administration in mid to large enterprise environments.
- Deep knowledge of AD architecture, replication, GPOs, and security.
- Hands-on expertise with Office 365 administration—Exchange Online, SharePoint, OneDrive, Teams, and licensing.
- Robust experience with PowerShell scripting and automation.
- Familiarity with Entra ID, hybrid identity models, and cloud migration best practices.
- Thorough understanding of IT security, compliance, and audit standards, especially regarding user identity and data protection.
- Proven track record in troubleshooting complex directory and cloud service issues.
- Excellent communication, documentation, and organizational skills.
- Relevant certifications highly preferred.

Preferred Skills

- Experience with hybrid Exchange environments.
- Demonstrated capacity for critical thinking and proactive system optimization.
- Ability to mentor and train IT staff and end-users on best practices.
- Project management experience and a history of successful system deployments.

📌 Active Directory and Office 365 Administrator (Hyderabad)
🏢 Global Infotech Network
📍 Hyderabad