- Monitor AR inbox and escalate customer issues or remittance inquiries to the Controller as needed
- Process and apply electronic payments received (ACH, wire, credit card)
- Reconcile undeposited funds and ensure all receipts are properly cleared
- Prepare monthly AR aging report and flag overdue balances for sales team follow-up
- Reconcile sales tax liability accounts and ensure filings reflect accurate balances
- Process customer refund requests and credit memos in accordance with internal policy
INVENTORY & COST OF GOODS SOLD (COGS)
- Maintain accurate inventory costs and ensure BOM (Bill of Materials) valuations are up to date
- Reconcile inventory subledger to the general ledger monthly
- Monitor and reconcile landed costs, freight-in expenses, and inventory clearing accounts
- Track inventory in-transit, including FBA (Fulfilled by Amazon) and 3PL (third-party logistics) warehouse balances
- Support month-end COGS entries and inventory valuation updates