Optum healthcare is hiring candidates for AR Caller role for Chennai Location.
Please confirm your availability for a face to face interview on 19th September, Saturday in Chennai office.
Role Details
- Organization: Optum
- Role: RCM AR Calling / Accounts Receivable Associate
- Experience: 1.6 to 5 Years
- Mandatory Experience: 1+ Year of Hospital Billing (UB04) experience
- Interview mode :19th September, Saturday, Face to Face
- Location: Guindy, Chennai
- Work Mode: Work from Office
- Shift: 5:45 PM to 3:15 AM
- CTC: Fixed + Performance based incentives
- Cab: Nodal Pick-up & Home Drop (location-specific)
- Please note: You must have 1+ year of Hospital Billing (UB04) experience to be considered for this opportunity.
Key Responsibilities
- Handle Accounts Receivable (AR) and Denial Management activities.
- Review outstanding insurance balances and identify reasons for delayed payments.
- Perform AR Calling with insurance payers to resolve claim/payment issues.
- Analyze EOBs, denials and claims at the claim level.
- Identify trends impacting claim volumes and outstanding AR.
- Work towards reducing denial rates and improving overall AR ageing.
- Demonstrate understanding of the complete claim/revenue cycle.
- Ensure assigned workflows are completed within defined TAT and quality standards.
- Communicate effectively with internal teams, payers, patients and clients as required.
- Follow HIPAA, process guidelines and company policies.
Eligibility
- Graduate (10+2+3)
- 1.6 - 5 Years of relevant experience in AR Calling
- 1+ Year of Hospital Billing / UB04 experience is mandatory
- Good knowledge of US healthcare/medical insurance, including Medicare, Medicaid, HMO, PPO and private payers.
- Strong communication skills with a neutral American English accent.
- Positive analytical, problem-solving and MS Office skills.
Interview Process HR Round Domain Knowledge Test CAT (Communication Aptitude Test) Aptitude Test Domain Interview
Disclaimer: Please ignore if not interested or not relevant to your profile.,