JOB DESCRIPTIONOur Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management - Strategic growth

Overview

Mastercard Academy is Mastercard's global learning platform, helping financial institutions, businesses, and professionals build the capabilities needed to succeed in an increasingly digital economy. Bringing together Mastercard's expertise with leading external thought leaders, the Academy delivers learning experiences, certifications, and insights that enable customers to accelerate growth, strengthen resilience, and prepare for the future of payments and commerce.

This team is responsible for shaping the long-term strategy and growth of Mastercard Academy globally by:

- Defining the product vision, value proposition, and commercialization strategy
- Driving long-term engagement, adoption, and customer lifetime value across Academy products
- Identifying strategic learning priorities and thought leadership opportunities aligned to Mastercard's business strategy
- Scaling innovative learning solutions across regions and customer segments
- Leading the Academy product portfolio, strategic initiatives, and multi-year P&L; growth

Primary Responsibilities

The Director, Product will be responsible for driving the long-term growth and strategic evolution of Mastercard Academy Professional by:

- Defining and executing product strategy, roadmap, and commercialization plans that drive sustainable revenue growth and customer engagement across the Academy Professional portfolio.




- Identifying emerging industry trends, capability gaps, and customer needs to develop new learning products, certifications, and thought leadership initiatives.
- Partnering with internal business leaders, product teams, and external industry experts to create differentiated learning experiences that reinforce Mastercard's position as a trusted advisor.
- Leading strategic cross-functional initiatives spanning Product, Services, Consulting, Marketing, Sales, Regional teams, and Technology to accelerate Academy growth.
- Owning the product lifecycle-from market opportunity assessment and business case development through launch, optimization, and portfolio evolution.
- Using customer insights, learning analytics, and market intelligence to continuously improve engagement, adoption, learner outcomes, and commercial performance.
- Developing scalable go-to-market strategies that enable regional teams to successfully position, sell and grow Academy offerings globally.
- Driving innovation across digital learning experiences including certifications, simulations, AI-enabled learning, and personalized learning pathways.
- Building strategic partnerships that expand Academy reach, credibility, and market impact.
- Managing and growing the Academy product P&L;, balancing long-term strategic investments with commercial performance and operational excellence.
- Acting as the voice of the customer while championing the Academy vision across Mastercard.

About You

- Experience leading strategic product initiatives with measurable commercial impact, preferably within learning, technology,



or professional services.
- Demonstrated ability to develop product strategy and execute against multi-year growth objectives.
- Strong commercial acumen with experience managing or influencing product P&Ls;, business cases, and investment decisions.
- Ability to identify market opportunities and translate customer insights into scalable products and experiences.
- Experience working across highly matrixed global organizations and influencing senior stakeholders.
- Excellent strategic thinking, prioritization, and problem-solving skills.
- Strong executive communication and storytelling abilities.
- Experience building partnerships across Product, Sales, Consulting, Marketing, and Technology organizations.
- Knowledge of payments, financial services, or digital technologies is preferred.
- Consulting or strategy experience is a solid plus.

What this changes

Compared to the current version, this reframes the role from "running training events" to "building and growing a global learning business." It emphasizes:

- Strategic product management
- Thought leadership
- Multi-year P&L; ownership
- Customer engagement and adoption
- Innovation (AI, certifications, learning pathways)
- Market expansion
- Commercial growth

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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Locations

Location: Portugal, P-1269-046

📌 Director, Product Management - Strategic growth (Goa)
🏢 Master Card
📍 Goa