Project Role

Application Support Engineer

Project Role Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must Have Skills

- PHP (Programming Language)

Valuable to Have Skills

- NA

Experience Required

- Minimum 3 year(s) of experience is required

Educational Qualification

- 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure seamless integration and functionality of software components.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and efficiency.

Professional & Technical Skills

- Must To Have Skills: Proficiency in PHP (Programming Language).
- Strong knowledge of debugging and troubleshooting techniques within web-based applications.
- Experience with database management and query optimization related to PHP applications.
- Familiarity with version control systems and deployment processes.
- Ability to analyze logs and system metrics to identify root causes of issues.
- Understanding of web technologies and protocols such as HTTP, REST, and APIs.

Additional Information

- The candidate should have minimum 3 years of experience in PHP (Programming Language).
- This position is based at our M2B - STPI office.
- A 15 years full time education is required.

Locations

Job No. ATCI-5714904-S2069650 | Mumbai | Required Skill: PHP (Programming Language)

📌 Application Support Engineer (Mumbai)
🏢 Accenture
📍 Mumbai