About SAP Support Team

The SAP Support Team plays a pivotal role in maintaining seamless operations and ensuring optimal performance of SAP

systems by providing comprehensive assistance across various levels.

Technical support team- Level-2-Support team specializes in advanced troubleshooting, addressing complex issues that

require in-depth analysis beyond initial inquiries. They work closely with technical experts to identify root causes and

implement effective solutions.

Technical support team-Level-3-Oversees core infrastructure management, including performance tuning, system

upgrades, security management, and database optimization. Their role is critical in ensuring system stability, accessibility,

and risk management while maintaining compliance with regulatory requirements. They also play a key role in monitoring





and controls to prevent disruptions and safeguard operational integrity

Functional support team focuses on aligning SAP modules with business processes, assisting users in configuration and

optimization to ensure productive workflows, data integration, and smooth operations. Additionally, they drive enhancements

to improve system functionality and usability.

Data governance and management team Monitoring and improving data quality and standards; Managing risk

associated with reference and master data.

Governance Risk and Compliance- Managing security to provide reasonable assurance that access to

SAP is restricted to appropriate, authorized individuals.

📌 SAP GRC (Bengaluru)
🏢 CLARITY CONSULTING
📍 Bengaluru