17 Sep
|
ZEON CHARGING
|
Tiruppur
17 Sep
ZEON CHARGING
Tiruppur
The Customer Support Team Lead will oversee and mentor the support team, manage daily operations and escalations, monitor KPIs, and drive process improvements. more.. Key Responsibilities - Lead and mentor the Customer Support team. - Oversee daily operations and handle escalated customer issues. - Prepare weekly and monthly reports and present performance insights to management. - Monitor KPIs, track team performance, and ensure service quality. Requirements - Excellent communication skills. - Proficiency in English & Tamil is required. - Solid leadership, reporting, and problem-solving skills. Benefits - Health insurance - Leave encashment - Provident Fund (PF) Pay 25,000.00 - 35,000.00 per month
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📌 Team Lead - Customer Support (Tiruppur)
🏢 ZEON CHARGING
📍 Tiruppur