Roles and Responsibility

- Lead and manage a team of professionals to achieve business objectives and goals.
- Develop and implement strategies to improve team performance and productivity.
- Foster a culture of continuous learning and development within the team.
- Analyze and resolve complex problems and issues.
- Collaborate with cross-functional teams to drive business growth.
- Provide coaching and mentoring to team members to enhance their skills and career aspirations.

Job Requirements

- Proven experience in a leadership role, preferably in a BPO or Call Centre environment.
- Strong understanding of business operations and management principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Robust analytical and decision-making skills with attention to detail.
- Experience in leading and motivating high-performing teams to achieve exceptional results.

📌 Team Leader (Bengaluru)
🏢 TP
📍 Bengaluru