Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
Build and maintain Service Catalog Items, Record Producers, Order Guides, Variables, and Catalog Workflows.
Implement Flow Designer solutions, approvals, notifications, and automation workflows.
Support platform upgrades, enhancements, and production issues.
Integrations & Automation
Develop and maintain REST and SOAP integrations.
Configure Import Sets and Transform Maps for data migration and synchronization.
Implement email integrations and scheduled jobs.
Work with IntegrationHub and custom APIs to integrate external systems.
Support MID Server-based integrations where required.
CMDB & Service Catalog
Manage Configuration Items (CIs) and CI relationships.
Support CMDB maintenance and data quality initiatives.




Design and optimize catalog solutions and request fulfillment processes.
Configure SLA definitions, reports, and dashboards.
Support & Governance
Troubleshoot and resolve platform issues.
Participate in requirement gathering, design discussions, development, testing, deployment, and production support.
Follow ServiceNow development standards and ITIL best practices.
Support Agile/Scrum delivery processes and release activities. Required Technical Skills
ServiceNow Modules
ITSM
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management
Service Catalog
CMDB

📌 ServiceNow ITSM Developer (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru