Position Overview

The Estate Operations Manager is responsible for coordinating and overseeing all non-technical, non-kitchen operational functions at the property.

The incumbent owns the remaining estate functions — horticulture, security, billing & admin, procurement, and staff housing — ensuring the property runs to the highest standards of order, discipline, and care.

The ideal candidate is a retired or ex-serviceman who brings military-grade discipline, logistics capability, and people management experience to a demanding, high-standards residential estate environment

Key Responsibilities

1. Horticulture & Landscaping

- Oversee all gardens, lawns, plantations, water features, and outdoor spaces at Pine Drive
- Manage the horticulture team — roster, task allocation, performance

2. Security Management

- Own the end-to-end security protocol for Pine Drive — gate management, visitor log, CCTV oversight
- Manage the security guard roster, shift schedules, and leave planning
- Conduct regular mock drills, brief the security team on protocols
- Liaise with local authorities when required
- Maintain a zero-tolerance, high-discipline security workplace in line with estate standards

3. Billing, Admin & MIS

- Manage all utility billing — electricity, water, gas, telecom — at Pine Drive
- Maintain a monthly MIS for estate expenditure; submit to Head of Estate
- Track all vendor invoices — verify against work done before approval
- Maintain a master log of all AMC renewals, warranty documents, and statutory certificates for functions in scope




- Manage petty cash and maintain accurate expense records
- Ensure all statutory compliances within scope (fire, local permits) are current

4. Procurement & Vendor Management

- Own procurement for all estate consumables, horticulture supplies, security equipment, and staff quarters requirements
- Enforce the 3-quote rule as per SOP
- Maintain an approved vendor list; periodically benchmark rates
- Track purchase orders, delivery, and quality of supplies
- Work with Head of Estate for capex procurement approvals

5. Staff Housing & Stay Management

- Manage all on-site staff quarters — allocation, maintenance, cleanliness, and discipline
- Ensure staff quarters meet hygiene and habitability standards at all times
- Coordinate any repairs or maintenance needs

INCUMBENT PROFILE:

- Ex-serviceman — JCO, NCO, or equivalent rank from Indian Army, Navy, Air Force, BSF, CRPF, or similar
- Post-service experience in estate management, facility management, or hospitality operations preferred
- Total experience: 10 years

Core Competencies

- Exceptional discipline and time management — operates to military-grade standards
- Strong people management — comfortable leading a team of 10–20 ground staff
- Highly organised with attention to detail in record-keeping and admin
- Procurement and basic financial literacy — can manage budgets and verify invoices
- Composed under pressure — able to manage security situations, emergencies, and principal expectations
- Honest and discreet — working in a private, high-trust residential environment

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Annual Compensation: 10-12LPA

QUERIES :

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📌 Estate Operations Manager ( Ex Defence ) (India)
🏢 Profile HR Consultants
📍 India