Job Title: Inside Sales Executive – Lead Generation & Follow-Up
Location: Andheri East, Mumbai (Near Western Express Highway Metro Station)
Company: Cocoon Fine Rugs – www.cocooncarpets.com
Salary: Based on skills and experience
Company Overview
Cocoon Fine Rugs, a distinguished name in luxury carpets and rugs, is celebrated for its exquisite craftsmanship, contemporary aesthetics, and premium quality. As part of the Choudhary Exports Group, a third-generation manufacturer and exporter, the brand has over 40 years of expertise in the industry. With a strong foothold in both Indian and international markets, Cocoon Fine Rugs serves highend clientele, interior designers, and luxury retail customers.
Operating through 7 City across India, the brand is recognized for its exceptional artistry and global presence in the luxury home décor space.
Role Overview
We are looking for a target-oriented and proactive Inside Sales Executive who will be responsible for following up with old and existing leads, making cold calls, generating new sales opportunities and converting prospects into qualified leads and appointments.
The ideal candidate should be confident on calls, have excellent communication and convincing skills, and be highly disciplined with follow-ups. The role will involve working closely with the BDM, Store and Sales teams to ensure that every potential lead is properly followed up and moved through the sales funnel.
? Key Responsibilities
- Follow up with old, inactive and pending leads from the company database.
- Reconnect with previous customers and reactivate potential leads.
- Conduct daily cold calling and outbound calling to generate new sales opportunities.
- Connect with HNI customers, architects, interior designers, builders and other potential clients.
- Understand customer requirements and identify and qualify genuine sales opportunities.
- Share relevant product information, catalogues and company details through calls and WhatsApp.
- Generate and schedule customer appointments for the BDM, Store and Sales teams.
- Maintain accurate lead status, remarks and follow-up dates in CRM/Excel.
- Ensure timely and consistent follow-up until the lead is converted, closed or marked for future follow-up.
- Coordinate with BDMs, Store Managers and Sales teams for qualified leads and appointments.
- Follow up on quotations, customer requirements and pending discussions wherever required.
- Prepare daily/weekly calling, lead generation and conversion MIS.
- Achieve assigned calling, lead generation and appointment targets.
Skills Profile
- 1–4 years of experience in Inside Sales, Telecalling, Telesales, Lead Generation or Pre-Sales.
- Excellent communication skills in English language and convincing skills.
- Comfortable with cold calling and regular follow-ups.
- Target-oriented, persistent and result-driven.
- Good knowledge of MS Excel/CRM.
To Apply
If you’re interested in this prospect, please share your updated resume at
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[email protected].
📌 Inside Sales Executive (Mumbai)
🏢 Cocoon Fine Rugs
📍 Mumbai