Job overview

We are hiring an Inbound Sales Executive who will handle initial conversations with potential clients, identify their needs, and fix appointments for the sales team. You will play a crucial role in building trust, educating prospects, and preparing the path for sales closures.

Who are you? (Personality attributes):

- Go-Getter &
- Problem Solver

- Self-Initiator &

- Proactive

- Cutting-edge &

- Strategic Thinker

- Takes Ownership of what you do

What will you do? (Roles):

Client Interaction &

- Appointment Setting

- Respond to inbound queries via calls, emails, WhatsApp, or website/chat channels.

- Reach out to new leads generated from campaigns, expos, digital sources, and offline teams.

- Fix appointments for product demos or sales meetings.

- Represent Dit’o with warmth, professionalism, and clarity in every conversation.

Lead Generation &

- Prospecting

- Identify potential clients across corporates, hotels, cafés, caterers, restaurants, and coworking spaces.

- Initiate contact via outbound emails and follow-up calls to explore interest.

- Maintain lead data and status updates in the CRM.

Needs Analysis &

- Trust Building

- Understand the client's pain points related to coffee/beverage services.

- Share the Dit'o advantage:



quality, convenience, aesthetics, and operational simplicity.

- Give them the confidence that Dit’o can solve their needs—no matter the size of their business.

Lead Qualification &

- Handover

- Qualify leads based on parameters like interest, budget, need, and timeline.

- Share detailed notes, pain points, and lead context with the field sales team.

- Track each interaction diligently and follow up as needed.

Reporting &

- Insights

- Maintain daily call logs, lead status updates, and progress in CRM tools.

- Share weekly insights on objections, interest trends, and conversion bottlenecks.

- Collaborate with marketing to improve FAQs, emailers, and lead messaging.

What do we need? (Requirements):

- 1–4 years of experience in inbound/inside sales, lead qualification, or telecalling.

- Must be fluent in Tamil, English, and Hindi—spoken and written.

- Excellent communication skills—articulate, active listener, and empathetic.

- Basic knowledge of B2B or HoReCa sales is a plus.

- Proficiency in Excel or CRM tools is desirable.

- Self-motivated, structured, and consistent in follow-ups.

📌 Inbound Sales Executive (Coimbatore)
🏢 Boatload Minds Private
📍 Coimbatore