IMMEDIATE HIRING – CUSTOMER SUPPORT EXECUTIVE Company: Cogent E-Services Limited Process: ATHER – Voice Process Role: Customer Support Executive – Voice Process Location: Brookefield, Bengaluru Work Mode: Work from Office Address: Gopalan Enterprises, ITPL Main Road, Phase 2, Brookefield, Bengaluru – 560037 Eligibility Criteria Graduate / Undergraduate candidates can apply. Good English communication is mandatory.

Fluent

Hindi is mandatory. Candidates with customer service or BPO experience are preferred.

Requirements Excellent verbal communication and active listening skills. Good customer-handling and problem-solving abilities. Ability to understand customer concerns and provide appropriate solutions.

Basic computer knowledge and ability to work with customer-related systems. Ability to follow process guidelines and quality standards.



Positive attitude and customer-focused approach. Willingness to work in a target-oriented and rapid-paced environment.

Candidates should be comfortable working from the office.

Job Responsibilities

Handle customer queries through voice calls. Understand customer concerns and provide suitable solutions. Resolve customer issues efficiently and professionally. Maintain accurate customer records and update required information. Follow process guidelines, company policies, and quality standards. Ensure a positive customer experience during every interaction.

Salary CTC: ₹23,000 per month Take-Home: ₹22,500 per month Interested candidates can apply now.

📌 Customer Support Executive (Bengaluru)
🏢 Cogent E Services
📍 Bengaluru