17 Sep
|
Tata Consultancy Services
|
Chennai
17 Sep
Tata Consultancy Services
Chennai
Drive Date -29-Aug-2026 Location-Chennai/ Noida/ Kolkata EXP-8 - 12 Skill-EUC Tower lead Responsibilities - Lead and mentor EUC engineers, desktop support analysts, and technical specialists. - Involve in shift management and resource management. - Support recruitment, onboarding, coaching, and performance development activities. - Act as the escalation point for critical EUC incidents. - Drive root cause analysis (RCA) and preventive actions. - Identify automation opportunities and operational efficiencies. - Good knowledge of ITIL and preferably ITIL certified. - Ready to work in 24*7 environment. - 6-8 Years of experience in Remote EUC. - Knowledge of Nexthink and positive knowledge in Intune. - Aware of vulnerability management. - Good knowledge of ITIL. - Experience in Remote EUC. - Knowledge of Nexthink. - Good knowledge in Intune. - ITIL certification. - Aware of vulnerability management.
📌 TCS IS HIRING FOR EUC Tower lead (Chennai)
🏢 Tata Consultancy Services
📍 Chennai