17 Sep
|
ndv group
|
Mumbai
Job Description
Digital Brand & Client Relations Manager – @Offices
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Company: NDV Group – @Offices
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Location: Mumbai
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Industry: Managed Offices | Commercial Real Estate | Flexible Workspaces
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Employment Type: Full-time
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About @Offices
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@Offices is the managed workspace brand of NDV Group, providing fully furnished, professionally managed office spaces to MNCs, established businesses, and growing companies.
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We take care of the workspace so our clients can focus on running their businesses — from creating high-quality furnished offices to providing an ongoing professional office experience.
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We are now looking for someone who can take ownership of how @Offices is seen, experienced, and represented — both digitally and by our clients.
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About the Role
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We are looking for a Digital Brand & Client Relations Manager who will be responsible for building a strong digital presence for @Offices while maintaining excellent relationships with our existing clients.
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Digital presence is a major focus of this position.
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You will be responsible for making @Offices consistently visible across platforms such as LinkedIn, Instagram, Google and other relevant digital channels, while also helping build the personal brand of the leadership/founder.
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This is not simply a social-media posting role. We are looking for someone who can understand the business, identify interesting stories and opportunities, create content around them, and build a credible digital identity for both the company and its leadership.
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At the same time, you will stay connected with our clients, understand their experience, maintain relationships and help ensure that @Offices continues to build a strong reputation within its business community.
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Key Responsibilities
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- Own and grow the overall digital presence of @Offices.
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- Manage the company's presence across LinkedIn, Instagram, Google and other relevant platforms.
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- Develop and execute a consistent content and social-media strategy.
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- Create content around our offices, clients, workspace transformations, new locations, company developments and industry insights.
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- Plan and coordinate photos, videos, reels, posts, stories and other digital content.
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- Build and manage the personal digital brand of the founder/leadership through LinkedIn and other relevant channels.
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- Identify stories, ideas and insights from within the business that can become engaging digital content.
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- Write or coordinate high-quality posts, captions, articles and other brand communication.
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- Monitor digital performance and continuously improve reach, engagement and brand visibility.
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- Coordinate with designers, photographers, videographers, agencies or other external partners when required.
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- Maintain strong relationships with existing @Offices clients.
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- Regularly interact with clients to understand their experience and requirements.
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- Identify opportunities for client testimonials, success stories, referrals and collaborative content.
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- Help ensure that clients have a professional and positive experience with the @Offices brand.
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- Build a strong community around @Offices and its network of businesses and professionals.
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- Ensure consistent brand communication across both digital and client-facing touchpoints.
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Who We're Looking For
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The ideal candidate is someone who is:
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- Extremely comfortable with social media and digital platforms.
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- Strong at LinkedIn and Instagram content and understands what makes business content perform.
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- A positive writer and communicator.
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- Comfortable creating content and being involved in shoots when required.
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- Able to understand a business and turn everyday activities into interesting content.
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- Confident communicating with founders, senior executives and corporate clients.
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- Good at building and maintaining professional relationships.
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- Creative, proactive and able to work independently.
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- Organised enough to manage content calendars, client communication and multiple ongoing activities.
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- Interested in branding, business, commercial real estate and premium workspaces.
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- Comfortable using modern digital and AI tools for content creation and marketing.
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Experience in digital marketing, social media, branding, hospitality, commercial real estate, coworking, client servicing or public relations would be an advantage.
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What Success Looks Like
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Success in this role means:
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@Offices becomes significantly more visible online.
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Our digital platforms consistently communicate the quality of our spaces, clients and business.
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Our leadership develops a credible personal brand.
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Their experience and perspective are communicated consistently through high-quality content.
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Our clients feel connected to @Offices.
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We maintain strong relationships beyond simply providing them with an office.
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Our digital presence contributes to business growth.
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Content and brand visibility ultimately generate awareness, relationships, enquiries and opportunities.
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Why Join @Offices?
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You will have the opportunity to take genuine ownership of a growing brand rather than simply execute a predefined social-media calendar.
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You will work closely with the leadership of NDV Group, interact with established companies and senior decision-makers, and have the freedom to shape how @Offices is positioned digitally as it grows.
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If you understand digital media, enjoy building brands and relationships, and want to take ownership rather than simply manage posts, we'd like to hear from you.
📌 Marketing And Public Relations Specialist (Mumbai)
🏢 ndv group
📍 Mumbai