17 Sep
|
Metaverse911™: Metaverse Experience Center
|
Noida
17 Sep
Metaverse911™: Metaverse Experience Center
Noida
The Client Services Executive will act as the primary coordination point between the client and Metaverse911's internal teams after a project is confirmed. The role requires someone who is highly organised, proactive and comfortable coordinating multiple people, deadlines and project requirements simultaneously. This is not a cold-calling or sales role. The primary responsibility is to make sure that clients receive the right solution, at the right time, with transparent communication throughout the project.
Key Responsibilities Client Communication
- Act as the primary point of contact for assigned clients after project confirmation.
- Understand the client's final requirements, timelines, venue details and deliverables.
- Conduct regular client follow-ups and project update calls.
- Ensure clients receive timely updates instead of having to continuously follow up.
- Document client feedback, approvals and changes clearly.
- Maintain professional communication through email, Whats App, calls and meetings.
Project Coordination
Coordinate projects involving solutions such as:
- Holo Box implementations
- AR experiences
- VR/MR applications
- AI-based experiences
- Interactive kiosks
- Holographic solutions
- Exhibition technology
- Immersive content
- Custom XR implementations
Internal Team Coordination
Work closely with:
- XR developers
- Designers
- 3 D/content teams
- Hardware teams
- Operations
- Logistics
- Vendors
- Sales team
- On-site implementation teams
Ensure every department clearly understands:
- What needs to be delivered
- Client expectations
- Deadlines
- Pending approvals
- Dependencies
- Changes requested by the client
Project Documentation
Maintain proper documentation for every project, including:
- Client requirement sheet
- Project brief
- Scope of work
- Client approvals
- Content received from the client
- Development status
- Hardware requirements
- Logistics details
- Installation requirements
- Event/venue information
- Project timelines
- Final
📌 Client Services Manager (Noida)
🏢 Metaverse911™: Metaverse Experience Center
📍 Noida