Job Description

Lohono Stays is a distinguished luxury villa rental brand, redefining high-end vacations with curated

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private homes and villas for discerning travelers. Built on the ethos of "luxury living, personalized

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experiences, and exceptional hospitality," Lohono Stays caters to families, groups, and individuals

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seeking exclusive holiday experiences.

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The brand's portfolio includes stunning villas and estates in sought-after destinations such as Goa,

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Alibaug, Lonavala, Coonoor, Maldives, Phuket, Italy, and more, with plans for continued global

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expansion.

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What sets Lohono Stays apart is its comprehensive service, which includes:

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✔ Fully serviced luxury homes with private chefs, butlers, and housekeeping to deliver a five-star

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standard

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- 24x7 concierge services, ensuring tailored, attentive service
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- Event hosting and celebration planning in bespoke settings
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- Wellness and rejuvenation offerings designed for relaxation and revitalization
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Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to

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redefine luxury travel in India and beyond.

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For more information visit www.lohono.com

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Position description: Owns Lohono's villa listings and commercial relationships across all OTA platforms (Booking.com, Airbnb, Agoda, MakeMyTrip, Expedia, Vrbo, Goibibo, etc.). Acts as the bridge between our properties and OTA partners — making sure every villa is correctly listed, competitively priced, parity-compliant, and performing well.

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Primary Responsibilities:

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- Manage villa listings end-to-end across all OTAs — content, photos, amenities, policies.
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- Operate the channel manager to push rates, inventory, and availability across connected OTAs.
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- Maintain rate parity across channels and fix violations quickly.
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- Load seasonal pricing, promotions, and stay restrictions; track ARI calendars.
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- Reconcile OTA bookings, commissions, and payouts; coordinate with Finance on disputes.
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- Build and maintain working relationships with OTA Account Managers to secure better visibility and placement.
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- Monitor competitor pricing and listing quality; recommend fixes to Revenue.
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- Onboard new villas onto OTA platforms and take them live.
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Additional Responsibilities:

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- Weekly/monthly reports on OTA-wise revenue, conversion, and parity.
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- Resolve guest issues escalated via OTA channels.
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- Mentor junior team members on channel manager and extranet workflows.
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Educational qualifications preferred

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- Degree:Graduate in any stream (Hospitality, Tourism, or Commerce preferred)
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Required work experience

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- Industry:Hospitality / Vacation Rentals / Travel / OTA
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- Role:OTA Specialist, Reservations, or Distribution
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- Years of experience:3–5 years, with at least 2 years on a channel manager and OTA extranets
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Key Performance Indicators:

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- OTA-driven revenue and booking volume
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- Channel-wise occupancy and ADR
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- Rate parity compliance
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- Listing content health (accuracy, photos, completeness)
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- Reconciliation accuracy and dispute TAT
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- Current property go-live TAT
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Required Knowledge:

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- Major OTA platforms and how their extranets work
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- Channel manager logic (how inventory and rates sync)
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- Rate parity and basics of revenue management (ADR, RevPAR, occupancy)
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- OTA commission structures and payment cycles
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Required Skills:

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- Strong relationship management — comfortable working with external partners
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- Solid arithmetic — quick with percentages, commissions, and rate calculations
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- Advanced MS Excel (lookups, pivots, formulas)
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- Channel manager and OTA extranet hands-on experience
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- Clear written and spoken English
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- Attention to detail and ability to juggle multiple platforms
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Other details

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- Contract Type:Full-time, permanent
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- Travel:Minimal — occasional partner meetings or property visits
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- Time Constraints:Standard office hours; occasional weekend support during peak season or OTA escalations
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Work Location: Prabhadevi

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Work Timings: 10 am to 6:30 pm

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Working Days: Monday to Friday

📌 Senior OTA Specialist (Mumbai)
🏢 Lohono Stays
📍 Mumbai