17 Sep
|
upGrad- Study Abroad
|
Bengaluru
17 Sep
upGrad- Study Abroad
Bengaluru
Job Description
About the Role
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We are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.
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Key Responsibilities
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Team & Target Management
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- Lead, mentor, and manage a team of Counsellors; assign daily/weekly lead distribution and targets.
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- Track individual and team performance against enrolment and revenue targets; conduct daily reviews and
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pipeline audits.
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● Train counsellors on program updates, objection-handling, and destination-specific selling points
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(Albania/Korea/Malta job market, salary structures, visa timelines).
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● Conduct regular call audits, CRM audits, and coach the team on conversion improvement.
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Individual Sales Contribution (Hands-on)
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- Personally, counsel and close premium/escalated leads, walk-ins, and corporate/institutional tie-ups.
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- Own a personal enrolment/revenue target in addition to team targets.
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- Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct
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business.
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● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents)
for lead generation.
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Operations & Reporting
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● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-
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enrolment.
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● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team
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productivity to management.
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● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;
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recommend counterstrategies.
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● Handle escalations and ensure high candidate satisfaction and referral generation.
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Required Skills & Qualifications
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- 4–7 years of overall experience with at least 1–2 years in a team-leading + individual sales capacity.
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- Proven experience in overseas education, immigration/visa consultancy, international recruitment, or job
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placement sales — Nursing/Hospitality/ Germany, Japan, Korea , Albania, Malta exposure strongly
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preferred.
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- Demonstrated track record of meeting/exceeding personal and team sales targets.
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- Robust leadership, coaching, and people-management skills combined with an aggressive individual sales
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orientation.
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- Excellent communication, presentation, and negotiation skills.
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- Working knowledge of CRM, MIS/Excel reporting.
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- Graduate/Postgraduate in any discipline.
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📌 Senior Admissions Counsellor (TL Experience) (Bengaluru)
🏢 upGrad- Study Abroad
📍 Bengaluru