Job Description

Head – Global Capability Center (GCC) - India

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Objective of the role:

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The Head – Global Business & Shared Services Center will provide strategic and operational leadership for our client's India Global Capability Center (GCC), a critical enabler of its global manufacturing operations. The role will lead a multi-functional shared services workplace supporting IT, Finance, HR, Procurement, Customer Services, and other enterprise functions that directly enable global manufacturing plants, engineering, R&D;, and supply chain operations.

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The role carries overall responsibility for service delivery, operational governance, transformation, business continuity, process excellence, stakeholder management, and organizational growth across multiple locations, while positioning India as a strategic global capability hub supporting the organization's worldwide manufacturing footprint.

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Key Responsibilities

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1. Strategic Leadership & Site Management

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- Lead the India Global Business & IT Services Center as a strategic business entity.
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- Provide leadership,



direction, and governance across multiple plant locations.
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- Establish a high-performance culture focused on accountability, collaboration, and continuous improvement.
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- Drive execution of the long-term growth strategy for the India Global Capability Center.
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2.Global Service Delivery Leadership

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- Ensure reliable end-to-end service delivery across:
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- IT Services
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- Finance & Controlling
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- Human Resources
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- Procurement & Supply Chain
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- Customer Services
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- Other Global Business Support Functions
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- Support multiple global manufacturing plants, R&D; centers, corporate offices, and business units across the Group.
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- Drive operational consistency, scalability, and service excellence across all functions
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3.Multi-Site Operational Management

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- Oversee operations across multiple locations.
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- Optimize resource utilization betwee

📌 Director Shared Services (Pune)
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