The Ground Staff Executive position is a full time role based in Jalpaiguri, India, suitable for freshers who have completed at least the 10th grade. This position plays a crucial role in ensuring smooth airport operations and providing excellent customer service.
Key Responsibilities:
1. Customer Assistance: Greet and assist passengers during check-in and boarding processes, answering their queries and ensuring a pleasant travel experience.
2. Luggage Handling: Manage the loading and unloading of passengers' luggage, ensuring items are handled with care and delivered to the correct location.
3. Documentation Check: Verify passenger documents and tickets to ensure compliance with airline regulations before they board.
4. Safety and Security: Maintain safety protocols by monitoring passenger actions and luggage handling to ensure a secure environment.
5. Coordination with Other Staff: Work closely with flight and ground operations teams to ensure timely departures and arrivals, helping to resolve issues as they arise.
Required Skills and Expectations:
Candidates must possess strong communication skills to effectively interact with passengers and team members.
A customer-oriented attitude is essential for providing excellent service. Attention to detail is necessary for accurately handling documents and luggage. The ability to work in a fast-paced environment is crucial, as the role requires handling multiple tasks efficiently. Candidates should be reliable and punctual, demonstrating a professional demeanor at all times while ensuring compliance with all operational procedures.
- Experience
Fresher
- No. of Openings
56
- Education
10th Pass
- Role
Ground Staff Executive
- Industry Type
Hotel / Travel / Airline / Hospitality
- Gender
[ Male / Female ]
- Age Limit
18 - 36 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
- Face Interview Location
dum dum airport
📌 Face-to-Face For Ground Staff Executive Jobs (Freshers) (Jalpaiguri)
🏢 Go Star Aviation
📍 Jalpaiguri
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