Process : Inbound / Outbound ( Voice Process )

We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support

teams For Voice Process. Whether you're a fresher or an experienced professional, if you

have excellent communication skills and a passion for customer service, we'd love to hear from

you!

Roles and responsibilities:

● working effectively in a fast-paced workplace

● Using assigned software and tools to manage customer interactions and data

● Adhering to company policies and procedures

● Maintaining a professional and courteous demeanor at all times

● Providing information about insurance products

● Processing insurance applications or claims

● Answering customer questions about insurance policies

● Handling inbound and outbound calls (depending on LOB)





● Answering customer inquiries and resolving issues related to sales, insurance, or

general product/service information

● Providing accurate and timely information to customers

● Troubleshooting problems and guiding customers through solutions

● Maintaining records of customer interactions

● Escalating unresolved issues to the appropriate department

- Experience

0 - 2 Years

- No. of Openings

150

- Education

Graduate (B.A, B.B.A, B.Com, B.Pharma, B.Sc, Professional Degree)

- Role

Customer Success Executive

- Industry Type

Recruitment Consulting / Staffing Services

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

Kharadi, Pune

📌 Customer Success Executive (Freshers) Pune (Kharadi)
🏢 GM Consultancy Services
📍 Kharadi