17 Sep
|
H.K Jewels
|
Jalna
We are looking for dedicated and friendly Counter Staff to join our team in Jalna. Candidates should have 2 to 8 years of experience and must have completed their 12th grade. This is a full-time position that requires working from the office.
Key Responsibilities:
- Customer Service: Greet and assist customers courteously, addressing their queries and ensuring a pleasant experience.
- Product Knowledge: Familiarize yourself with the products and services offered to provide accurate information and recommendations to customers.
- Order Management: Process customer orders efficiently, ensuring accuracy and timely service while managing cash and digital transactions.
- Inventory Handling: Monitor stock levels, inform supervisors when restocking is needed, and help keep the counter organized and clean.
- Complaint Resolution: Handle customer complaints professionally and seek solutions that satisfy the customer and align with company policies.
Required Skills and Expectations:
Candidates should possess excellent communication and interpersonal skills to interact effectively with customers. A positive attitude and strong problem-solving abilities are essential for handling various situations. Attention to detail is crucial when processing orders and managing inventory. A proactive approach to learning about products and services will enhance customer interactions. Team collaboration is significant, so the ability to work well with others is expected. Prior experience in a customer-facing role is highly valued, and a passion for providing excellent service will contribute to success in this role.
- Experience
2 - 8 Years
- No. of Openings
20
- Education
12th Pass
- Role
Counter Staff
- Industry Type
Jewelry / Gems / Precious Stones
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
📌 Counter Staff - Full Time (Jalna)
🏢 H.K Jewels
📍 Jalna