17 Sep
|
Migrate Zone
|
Ahmedabad
17 Sep
Migrate Zone
Ahmedabad
We are looking for a motivated Tele Caller to join our team in Ahmedabad. The ideal candidate will be a female with a degree and is eager to start a career in customer service and sales. This position is suitable for individuals with no prior experience, as training will be provided.
Key Responsibilities:
- Make Outbound Calls: Reach out to potential and existing customers to introduce products and services, ensuring clear communication and engagement.
- Handle Customer Inquiries: Respond to customer questions and concerns with patience and clarity, maintaining a professional demeanor throughout the conversation.
- Maintain Call Records: Document details of each interaction accurately in our system, ensuring all information is up-to-date for future reference.
- Assist in Sales: Encourage customers to purchase products by explaining features and benefits, and guiding them through the buying process.
- Follow-Up Calls: Conduct follow-up calls to customers to gather feedback, build relationships, and promote future offers, contributing to customer satisfaction and retention.
Required skills and expectations include:
- Good Communication Skills: Robust verbal communication skills are essential to effectively convey information and engage with customers.
- Active Listening Ability: The candidate must be able to listen carefully to customer needs and respond appropriately.
- Basic Computer Knowledge: Proficiency in basic computer operations is required to navigate customer management systems.
- Positive Attitude: A friendly and positive demeanor will help build rapport with customers and create a pleasant experience.
- Team Player: A willingness to cooperate with colleagues and contribute to team goals is crucial for success in this role.
- Experience
0 - 1 Years
- No. of Openings
4
- Education
Graduate (B.Com)
- Role
Tele Caller
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
Female
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face Interview Location
508-509, Shivalik Shilp, Iskcon Cross Rd, Sanidhya, Ahmedabad, Gujarat 380015.
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