Job Overview
We are looking for a Project Manager to join our Product & Technology team. The ideal candidate will be responsible for ensuring end-to-end understanding, monitoring, and management of all APIs integrated and offered by BeFiSc covering API operations, vendor alignment, incident management, and sales-to-tech coordination and will work closely with relevant internal and external stakeholders to achieve business and organizational objectives.
The candidate should have relevant experience in API/product management within a technology or fintech environment, strong knowledge of API lifecycle management, vendor coordination, and incident/support management, and the ability to work effectively in a fast-paced and growing technology environment.
KEY RESPONSIBILITIES
1. API Understanding & Operational Oversight
2. Vendor API & Contractual Alignment
3. Support Request & Incident Management
4. Daily API Monitoring & Quality Checks
5. Sales Requirement & API Customisation Management
6. Team & Cross-Functional Collaboration
7. Reporting & Documentation
8.
Process & Continuous Improvement
Required Skills
API lifecycle management request-response flows, authentication protocols, rate limits, and error handling
Vendor management API documentation, multi-vendor comparison, pricing, and contractual/SLA compliance
Incident and support ticket management with severity-based SLA handling
API monitoring and quality assurance (uptime, latency, output validation)
API monitoring/dashboarding tools and documentation platforms
Communication & Interpersonal Skills
Analytical & Problem-Solving Skills
Team Collaboration
Ownership & Accountability
Required Qualifications & Experience
Bachelor’s degree in Engineering, Computer Science, or a related field (MBA preferred)
3–6 years of relevant experience.
Relevant experience in API/product management, preferably in a KYC/KYB, fintech, or SaaS environment.
Solid knowledge of API integrations, vendor management,
📌 Project Manager (Noida)
🏢 BeFiSc
📍 Noida