16 Sep
|
Glympse human capital services
|
Bengaluru
16 Sep
Glympse human capital services
Bengaluru
Job Title: International Voice Process ExecutiveLocation: Bangalore
Experience: Fresher / 0–5 Year
Employment Type: Full Time
Process: International Voice / Customer Support
Job DescriptionWe are looking for enthusiastic and customer-focused candidates to join our International Voice Process team in Bangalore. The selected candidates will interact with international customers, understand their queries, provide appropriate solutions, and ensure a positive customer experience.
Roles & ResponsibilitiesHandle inbound/outbound calls from international customers.
Understand customer concerns and provide accurate resolutions.
Maintain skilled and explicit communication with customers.
Demonstrate active listening and effective problem-solving skills.
Follow company processes, quality standards, and compliance guidelines.
Maintain required productivity and customer satisfaction targets.
Document customer interactions accurately in the system.
Work effectively in a fast-paced, target-driven workplace.
EligibilityFreshers are welcome to apply.
Any Graduate / Undergraduate can apply, depending on process requirements.
Excellent spoken English and good communication skills.
Good listening and customer-handling abilities.
Basic computer knowledge.
Willingness to work in rotational shifts / night shifts.
Candidates should be comfortable working from the Bangalore location.
Skills RequiredExcellent verbal communication
Active listening
Customer service orientation
Problem-solving
Adaptability and teamwork
Basic computer proficiency
Ability to handle pressure
📌 Customer Support Executive Bengaluru
🏢 Glympse human capital services
📍 Bengaluru