Job DescriptionField Executive – Service Operations
Company: Godrej & Boyce Mfg. Co. Ltd.
Payroll: Innovsource Contract
Location: Shivamogga / Davangere, Karnataka
Salary: ₹25,000 – ₹30,000 per month
Experience: 3–5 years
Working Days: 6 days a week
Job Responsibilities:
Coordinate with Authorized Service Centres (ASCs) for smooth service delivery.
Manage day-to-day service operations and service-related issues.
Coordinate with authorized service partners and internal teams.
Monitor service activities and conduct regular follow-ups with service centres.
Ensure timely resolution of service-related issues.
Support customer satisfaction through effective service coordination.
Maintain positive working relationships with service centres and service partners.
Handle service-related coordination and operational follow-ups.
Travel to upcountry locations as required.
Eligibility:
Graduate or Diploma holders only.
3–5 years of relevant experience in Service Operations, After-Sales Service, Field Service, Service Centre Coordination, Dealer Management or Customer Service.
Must be comfortable with field work and travel.
Must be willing to work 6 days a week.
Not Eligible:
MBA candidates
B.E./B.Tech candidates
M.Tech candidates
Other engineering-qualified candidates
Undergraduate candidates
Distance-learning or part time graduates
Employment Details:
Selected candidates will be deployed on Innovsource contract for Godrej & Boyce Mfg. Co. Ltd.
Significant: The actual job location is Shivamogga / Davangere, Karnataka. Candidates must be willing to work and travel in the assigned location.
Interested candidates can apply with their updated CV.