Job Description:
Network Engineer / Network Lead (L2+ Managed Services)
Location
Malad / Goregaon, Mumbai
Experience Required
8+ Years

Immediate Joiners Only
Work Mode
Work From Office (5 Days a Week)

About the Role
We are seeking an experienced Network Engineer / Network Lead (L2+) to manage and support enterprise network infrastructure across multi-site settings. The role involves providing advanced network operations support, incident management, troubleshooting, monitoring, change implementation, stakeholder coordination, and governance activities for LAN, WAN, WLAN, Security, SD-WAN, and Cloud connectivity environments.
The ideal candidate should possess solid hands-on expertise in routing, switching, wireless, network security, enterprise troubleshooting, network monitoring, and ITSM-driven service delivery.

Key Responsibilities
Network Operations & Support
Provide L2/L2+ operational support for Enterprise LAN, WAN, WLAN, Internet, VPN, Firewall, Proxy, Load Balancers, DNS/DHCP, Routing, Switching, and Remote Access environments.




Manage network incidents from identification through resolution while ensuring SLA compliance.
Act as an escalation point for Service Desk, NOC, and Operations teams.
Perform advanced troubleshooting of:
Routing and Switching issues
Latency and Packet Loss issues
Bandwidth congestion
Link flapping
Internet and WAN connectivity issues
Wireless and VPN connectivity issues

Network Configuration & Administration
Configure and troubleshoot:
VLANs
Trunking
STP/RSTP
EtherChannel
Routing Protocols (OSPF, BGP)
IP Addressing
DHCP
DNS
NAT
ACLs
Support MPLS, SD-WAN, Leased Lines, Internet Circuits, Broadband, and Data Center connectivity.

Security & Firewall Management
Manage and troubleshoot Firewall, VPN, and Security-related connectivity issues.
Support Firewall rule implementation and validation.
Troubleshoot:
IPSec VPN
SSL VPN
NAT
ACLs
Access Control issues
Ensure compli

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